Inconsistency in your name, address or phone number can decrease your search ranking, and risk lost business. With Listings Management you can ensure that your information is correct across the 70+ most essential websites.
Listings Management Screen
To see the status of your listings across all the sites navigate to Online Presence>Listings Management.
There are two options to view your active listings. The default setting is Interactive View, which will show your listings in a bubble chart, sized according to traffic. You can toggle between this and Card View which will display the listings in a grid.
Note: The sites available will vary by location for international partnerships
Below your live listings, it will show a list of your Unavailable Listings and Inactive Listings, along with the reason why they have these statuses.
If you would like assistance connecting one of these unavailable listings, click on the orange Support button on the right, and an email to our support team will automatically be triggered, automatically filled with your account information and the relevant details.
Listing Account Conflicts
It is possible that Business Center is unable to connect your listings because you have an existing Yext account with Yext itself or a different provider. If you have an existing Yext account, Business Center will not be able to connect your listings until that account is cancelled, as 2 providers cannot simultaneously control a Yext account. If Business Center detects an existing Yext account, please contact support at 844-998-4798 or email@example.com and we will be able to connect with Yext and assist. Note that Yext or the 3rd party provider may need to communicate with you directly.
Google Business Profile
Save time by claiming and verifying your Google Business Profile using Business Center.
Navigate to App Market>Yext Advanced. Click Here for a guide to using Yext Advanced where you can update your Linked Accounts, including GBP.
Verification is an extra step required by Google to ensure that they are publishing high quality business listings. Our support team can guide you through the process, however Google only allows the business to complete this process directly with them, and does not allow 3rd parties to verify on a business' behalf. For our full guide to Google verification, Click Here
Want to double-check? The Google Logo will appear as one of the icons on your Listings Management screen.
Q: Do I have to have a physical address to be listed on Google?
A: Google does require all businesses to have a physical address (not a PO Box) that they can verify. However, that address does not have to be displayed on the listing. If you have your address hidden, make sure you navigate to Online Presence>Google Profile>Service Areas and define your service area. This will give Google something to list in place of an address.
Q: I am a direct paid advertiser with Yahoo, why can't Business Center manage my Yahoo listing?
A: If you are a direct paid advertiser with Yahoo, then the information that Yahoo has will always override the information in Business Center. Note: If you have an additional search advertising from a different Thryv product, this may be the source of the error. Your Yahoo listing will get its information from that search advertising instead of Business Center listing management.
Q: I don't see my category as an option?
A: All the categories you see listed in Business Center are predetermined to ensure that you’re listed correctly across the publisher sites, i.e. Google, Facebook, Yelp, and Yahoo, & etc. We make updates in accordance with what categories are offered by the publisher sites. In other words, if you don't see a category listed, it means that Google and other search sites don't have offer that category.
We recommend that you pick the category that fits as close to your business as possible and to fill out as much information about your business as you can, i.e. business description, additional categories, services, attributes, and etc.