ThryvPay has no way of knowing when a deposit has cleared your bank account, but we do know when transactions have been settled and submitted to your bank. You can verify whether a given transaction has been deposited by reviewing your transaction reporting.

Each payout will be in one of the following statuses:

• Preparing — Transaction is being prepared for submission to your bank.
• Created — Transaction is pending submission to your bank. At this stage, all transactions in Preparing status will be grouped into a single deposit with a unique Payout ID.
• Submitted — The payout, containing all of your transactions for the time period, has been submitted to your bank for acceptance.
• Failed — Your bank has rejected the payout. Please verify your bank account information in ThryvPay settings. If your bank is unable to receive a payout for any reason, the funds will be returned to ThryvPay and we will be notified of the failed transaction. Please note that it can take up to 5 additional business days for your bank to return the funds to us. ThryvPay will then attempt the payout again at the next scheduled payout interval.
• Cancelled — The payout has been cancelled. It will automatically be reattempted if your bank account is in good standing.

All approved transactions are batched daily each morning, Monday through Friday, excluding holidays. These transactions are grouped under a single Payout ID. Processing time from that point may vary depending on your bank, but funds generally appear later the same day.