Encourage your customers to pay you on time by setting up automatic late fees for your Invoices! Late fees can be set up globally for all invoices, but can be waived on a one-time basis during invoice creation. 

Set Up Late Fees

In your Billing & Invoicing settings, you can set up a late fee to automatically apply to all future invoices. Note that changing this setting will not automatically affect invoices that have already been sent. For a guide to adding a late fee to a previously sent invoice, Click Here.

To set up late fees for all invoices, navigate to Settings>Billing & Invoicing. 

Then, scroll down to Invoice Late Fees and set the toggle to On.

Use the radio buttons to set the type for your late fees, as a percentage of the invoice total, or a flat fee. Then enter an amount.

Finally, set the number of days after the due date for the late fee to be automatically applied.

Remember to click on Save for the changes to take effect. 

Remove Late Fee During Invoice Creation

By default, enabling late fees in your settings will apply to all invoices. You are able to remove the late fee for a specific invoice during invoice creation, or by editing the invoice after it has been sent (but before it has been paid).

To do so, scroll down the the Terms & Notes section of the invoice creator, and uncheck the box to Apply late fees when invoice is overdue. 

FAQ

Does the late fee show up in my reporting in the same transaction as the payment, or a separate transaction?

The late fee assessed will be included in the transaction, it will not appear separately.

Am I able to refund the late fee specifically?

While there is not a way to refund the late fee specifically, you are able to perform a partial refund for the late fee amount.

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