Note: If you currently have a payroll that is processing, you must wait until it has finished processing to change your bank account.
1. Click on Settings in the lower-left corner of any screen in Thryv Workforce Center™
2. Under Payroll>Payment Bank Account, click on Replace
3. A pop-up window will appear. Confirm by clicking Delete & Add New
4. Choose whether to connect your bank account through Plaid or manually
If you choose to verify manually, Click Here
Plaid Verification
5. Select your bank account from the list, or find it by searching. If your bank does not appear, this means your bank does not connect to Plaid and you'll have to verify manually
6. Log in with your online banking credentials
7. Click Allow to grant the necessary permissions to verify your bank account
Manual Verification
5. Type in your bank account information, then click Save New Account
6. Once you save your account, Thryv will send two test deposits to your account. This can take 1-2 business days
7. Return to this screen and enter the deposit amounts, then click Submit Test Deposits
If the amounts are incorrect on 5 attempts, Thryv will send two new test deposits
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