Why Use Automated Campaigns to Reach Your Customers

Manually following up with every customer takes time you do not have, and most messages end up sent too late or to the wrong audience. Automated Campaigns in Thryv Business Center let you send the right message to the right customer at the right time, without lifting a finger after the setup. Group your customers by status, schedule the follow-ups that matter most, and stay top-of-mind with the people most likely to come back for more services.

This interactive demo walks you through how Automated Campaigns work from start to finish. After the demo, you will know how to build a campaign in your own Thryv account.

How to Complete the Interactive Demo

The demo is divided into two parts. First, you will take a guided tour of an Automated Campaign from beginning to end. Then you will have the chance to follow the steps yourself to see how setup works in your own account.

To complete the guided tour, click Next on each window that appears as you move through the demo. To complete the interactive walkthrough afterward, click the blue dot shown on each step. The blue dot indicates where you should click next to advance through the walkthrough.

Set Up Automated Campaigns in Your Account

Once you have completed the demo, you are ready to build your first Automated Campaign in your live Thryv account. Open the Automated Campaigns setup page in Thryv Business Center to get started.

Frequently Asked Questions

Do I need any special setup before using Automated Campaigns?
Automated Campaigns are available within Thryv Business Center. To use the feature in your live account, you need an active Thryv Business Center subscription with access to the Automated Campaigns feature. If you do not see Automated Campaigns in your account, contact your Thryv representative to confirm your access.

Will my customers know the messages are automated?
Automated Campaign messages are designed to feel personal to each customer. You write the message content during setup and Automated Campaigns delivers the message at the right time based on the rules you set. The customer sees a message that looks just like one you would send manually.

Can I edit a campaign after it is running?
Editing live campaigns is not covered in this demo. The demo focuses on building and launching a new campaign from scratch. For more on managing existing campaigns, contact your Thryv representative or check the related Automated Campaigns help articles in this section.

What does this article cover?
This article is an interactive demo that walks you through setting up an Automated Campaign in Thryv Business Center. It does not cover editing live campaigns, measuring campaign performance, or building advanced multi-step campaigns.