Why Offer Financing to Your Customers

Some of the best jobs are the ones your customers want to say yes to but cannot afford to pay for in one lump sum. A roof replacement, a major HVAC repair, a full kitchen remodel, the work where you make real money is also the work where customers hesitate the most. Offering financing through ThryvPay removes the price objection by letting your customers spread the cost over time. They get the work done now, you collect the full payment upfront, and the financing partner handles the rest. You close bigger jobs, customers feel less pressure, and the cash hits your account just like any other payment.

This interactive demo walks you through both flows of ThryvPay financing: how to enable financing on your account, and how to process a customer's financing application. ThryvPay financing is provided through a financing partner that handles approvals and lending. After the demo, you will know how to start offering financing to your customers in your own ThryvPay account.

How to Complete the Interactive Demo

The demo is divided into two parts. First, you will take a guided tour of ThryvPay financing from beginning to end, covering both how to enable financing on your account and how to process customer financing applications. Then you will have the chance to follow the steps yourself to see how the flow works in your own account.

To complete the guided tour, click Next on each window that appears as you move through the demo. To complete the interactive walkthrough afterward, click the blue dot shown on each step. The blue dot indicates where you should click next to advance through the walkthrough.

Get Started With ThryvPay Financing in Your Account

Once you have completed the interactive demo, you are ready to enable ThryvPay financing in your live account and start offering it to your customers. Open the ThryvPay page in Thryv to get started.

Frequently Asked Questions

How does ThryvPay financing work?
ThryvPay financing lets your customers pay for larger purchases over time instead of in one lump sum. When a customer is approved for financing, you receive the full payment upfront in your ThryvPay account, and the financing partner handles the customer's repayment schedule. From your business's perspective, financing payments work the same as any other payment that lands in your account.

Who provides the actual financing to my customers?
ThryvPay financing is provided through a financing partner that handles approvals, lending, and customer repayment. Your customer applies for financing through the financing partner, and you do not assume any of the lending risk. ThryvPay is the platform that connects your business to the financing partner.

What kinds of jobs are a good fit for financing?
Financing is especially useful for larger purchases such as home improvements, major repairs, full installations, or any service where the total cost may be more than a customer wants to pay upfront. Industries like HVAC, roofing, remodeling, veterinary care, and dental services commonly use financing to close bigger jobs.

Do I get paid the full amount of the job if the customer uses financing?
Yes. When a customer's financing application is approved, the full payment for the job is deposited into your ThryvPay account upfront. The customer's repayment schedule with the financing partner does not affect when or how you get paid.

Do I need a separate subscription to offer financing?
Financing is offered through your ThryvPay account. To enable financing for your customers, your ThryvPay account must be active and configured with the financing feature enabled. Open the ThryvPay page in your Thryv account to begin the setup.

What does this article cover?
This article is an interactive demo that introduces ThryvPay financing, including how to enable financing on your account and how to process a customer's financing application. It does not cover the financing partner's approval criteria, specific loan terms, repayment options for customers, refunds on financed transactions, or troubleshooting denied applications. For specific financing approval and loan questions, refer to the related ThryvPay financing help articles in this section.