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How To See If A Customer Has Read Your Invoice

Product Success Team

August 29, 2024 13:36
Updated

Note that this same process applies for appointment invitations and estimates

1. Navigate to Billing & Invoicing

Navigate to Billing & Invoicing

2. Click on the Invoice you would like to access

Click on the Invoice you would like to access

3. In the Conversation Pane, the Invoice sent message will show an indicator if the message was Delivered or Read. Two grey checkmarks indicates it was successfully Delivered

In the Conversation Pane, the Invoice sent message will show an indicator if the message was Delivered or Read. Two grey checkmarks indicates it was successfully Delivered

4. Two green checkmarks indicates the message was Read

Two green checkmarks indicates the message was Read

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