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Say "No!" to double-bookings and lost appointments! Now you can save time, energy & hassle by directly scheduling inside your business calendar.

Check out the proven benefits you get when scheduling one-on-one appointments or group events directly from your calendar:

• Reduce no-shows - Thryv Business Center sends automatic appointment reminders to your clients by email and SMS/Text.
• Manage your schedule - Not only can you view you and your staff's upcoming appointments but you can also modify the appointments if needed or block times that you are not available. 
• Online Scheduling - Invite clients to schedule an appointment. Easy, simple!
• Manage your schedule from one place - Easily sync your personal Gmail/Yahoo/Outlook calendar with your Thryv Business Center calendar for perfect coordination. *Note: You will need to mark your Google calendar as "busy" for it to block out your Thryv Business Center calendar once synced.

Click on Calendar on the left-hand navigation to get started

This will bring you to your calendar.

Navigating the Calendar Layout

The left hand pane can be toggled on or off by clicking the icon in the top left corner. Click the icon to hide the pane, and click on it again to bring it back

The month view allows you to quickly change what time period you are looking at. 

Use the arrows to cycle through months in order. Then, click on a date on the calendar. When clicking on a date, your calendar view on the right will change accordingly to show that date. Note that if your view spans multiple days (week, month, etc) it will show the whole time period including that date.

You also can click on the month and year to select a month and year, rather than cycling through. 

If you need to return to the current day, just click the Today button, and your calendar will return to the current day

Staff & Service Management and Synced Calendar

Use the drop downs in the lower left corner to:

• Toggle your staff calendars
  • Check the box for each staff member to display their appointments on the calendar
• View your synced calendar
  • Click the gear icon to sync a calendar, or to disconnect or change preferences for the current one. Note that calendars sync for individual staff members. This means, your synced calendar only syncs to your Thryv calendar. Likewise, your staff member's synced calendar will only sync to their Thryv calendar.
• View/edit your services
  • Click the tri-dots next to a service to schedule it, grab a link to invite your client to schedule it, edit the service in your settings, or change the color that this service will display on the calendar when viewing a single staff member (When viewing multiple staff, appointments will be color coded by staff member)

Change Your Calendar View

To change your calendar view, click the drop-down at the top right corner. 

Selecting Day, 3 Days, Week, or Month will change the calendar to display that amount of time, while selecting Agenda will show your appointments in order.

Instantly Schedule for Your Next Available Time

To instantly find your next availability, click on the Find Availability button. 

In the window that appears, select your service. 

Your calendar will instantly display the next available time slot for that service, with the option to select from the next several available time slots, or filter to morning, afternoon, or evening appointments. 

Toggle Weekends and Side-by-Side Staff Calendars

Below the view options are the settings. Click Show Weekends to toggle weekends on or off. Click Show side by side to separate your staff calendars into columns, rather than viewing on one calendar.

Use the arrows in the top left to advance your calendar forward or backward in time in increments of the time period selected.

Quick Actions with The "New" Button

Click on the New button to take one of the following actions:

• Schedule a 1:1 appointment
• Schedule a group event
• Block off time
• Edit date-specific availability

Click on the More Actions drop down to show the following options

• Invite to Schedule - Send one or multiple clients a link to your online scheduler, allowing them to schedule their own appointment with you. 
• Export Booking Data - export the data from your calendar to a spreadsheet or CSV. Click Here for a full guide to exporting your calendar

Finally, click the Gear Icon to change your Calendar settings. Each item in the drop-down will bring you to the corresponding page or dialogue box in your calendar settings.

Clicking on Go Back To Old Calendar will revert your calendar to the classic view. Upon doing so, you will be able to opt back into the Beta view if you choose to at a later time. 

FAQ

How do I prevent my personal appointments from being overwritten?

Once you sync your external calendar (Google/Outlook), ensure your personal events are marked as "Busy." Thryv will respect these blocks and automatically prevent clients from booking during those times.

Can I view my calendar as a simple list instead of a grid?

Yes. Switch your view to Agenda using the dropdown in the top-right corner. This provides a chronological list of all upcoming bookings.

How do I see my staff members' calendars in separate columns?

Navigate to the Settings (gear icon) on the calendar and toggle on Show Side by Side. This is ideal for offices with multiple providers working simultaneously.

Why are my appointments different colors?

Thryv uses dynamic color coding. If you are viewing multiple staff, the colors represent different team members. If you are viewing only yourself, the colors represent different Service Types, which you can customize in your Service settings.

How do I quickly change my availability for just one day?

Click the New button and select Edit Date-Specific Availability. This allows you to set custom hours for a single date without affecting your recurring weekly schedule.

Don't see your question here? Ask a question in our Support Forum! Log in with your Thryv credentials and receive an answer straight from our Product Team.