Command Center makes it easy to ensure that you're getting all of the notifications you want, and none of the ones you don't! Note that notification settings are specific to each staff account. Your staff can set their own notification settings from their account.

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To make changes, from any screen in Command Center, navigate to Settings by clicking on the gear icon

Next, click on Notifications

You will be brought to the notification screen. Your notification options will be divided into Inbox and Calls. Any notification that is toggled to on will be sent. 

When a you receive a message to your inbox, you will receive a notification on your Notification Bell in Command Center.

Click on the bell to see the notification and take action on it.

• Open - brings you to the part of Command Center where you can respond to the message or otherwise take action
• Mark as Read/Unread - will change the status of the notification and will affect the count of notifications on your bell
• Clear - eliminate this notification entirely. Note that this can not be undone. This will not delete the associated message.

When toggled to On, notifications will be sent when a message or call is received by the selected method. Even if you are using another app on your phone or on another page on your browser, a notification banner will appear at the top of your screen. Clicking or tapping on it will take you back to Command Center

You are able to come back to this screen to make changes at any time. Changes will affect future notifications going forward