1. Start from Dashboard

2. Click on Marketing

3. Click on Announcements

4. Click on the Announcement/Campaign's "View Stats"

5. Click on BOUNCED

This will filter the list of emails that did not successfully send

6. Click on "Select" then "All" at the top left to select all of the bounced emails

7. Click on Add tags

8. Enter a tag name

Adding a tag name such as "invalid-email" or "Bounced-email" will allow you to locate this group of emails.

9. Click on ADD TAGS

10. Navigate to your client list on the left menu bar

Your client list can be labeled "Clients", "Jobs", "Accounts", Pets", etc.

11. Click on Tags

12. Click on the tag you created

13. Click on the client's name to open the client card

14. Edit the client contact information

15. Update the Email section

This will allow you to correct any spelling errors of the email, delete the email, or contact the client to update to update to a correct email

16. Click on SAVE

Then repeat this process for each client on the list