Your customers are already using Instagram to communicate, connecting Instagram Messenger to Thryv Business Center™ brings those conversations directly into your Thryv inbox so you never miss a message. Instead of switching between Instagram and Thryv to manage customer communications, all of your Instagram messages appear alongside your other client conversations in one centralized place, making it faster and easier to respond and stay organized.

What This Video Covers

This video walks you through how to set up the Instagram Messenger integration with Thryv Business Center, including how to complete the connection by clicking Install and what the integration looks like for your customers when they message you through Instagram. It does not cover connecting other social messaging platforms or managing your Instagram business account. For those workflows, refer to the related integrations and inbox articles in this section.

How to Use This Video

Watch the full video below to follow along with the Instagram Messenger integration setup walkthrough. To complete the integration, click Install at the end of the setup process. Once installed, Instagram messages from your customers will appear directly in your Thryv Business Center inbox.