Clients who message your business on Facebook expect a fast response, but switching between Facebook and your client inbox to keep up means messages get missed and response times suffer. Connecting Facebook Messenger to Thryv brings every message sent to your Facebook business page directly into your Thryv inbox, so all your client communication stays in one place without logging into a separate platform. When a client messages your business on Facebook for the first time, Thryv automatically requests their email address to create or link a client record, keeping your CRM up to date without any manual entry. Messages you send from your Thryv inbox appear directly in the client's Facebook Messenger, creating a seamless two-way conversation. To connect Facebook Messenger to Thryv, click App Market in the left-hand navigation, locate the Facebook Messenger app, select Launch App, and follow the permission and login steps to complete the integration.