Marketing Center - Adding Reputation Management
We’re excited to announce that we've added Review Management, currently found in Business Center, to Marketing Center. Now, users can view and respond to first-party, Facebook, and Google reviews, see overall as well as individual channel ratings, and flag reviews, all directly from Marketing Center. They can also see their Yelp reviews here as well. This will help your business with:
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Improved Customer Satisfaction: Respond to feedback quickly and efficiently, demonstrating responsiveness and building stronger relationships.
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Enhanced Brand Image: Positive client interactions showcased through responses highlight a commitment to customer care, leading to increased brand trust.
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Increased Sales & Leads: Positive reviews build trust and attract new customers. By actively managing their online reputation, business owners can gain a competitive edge.
Before, business owners were able to manage business information across their listings in Marketing Center, but couldn't view or respond to customer ratings and reviews. With this addition, Marketing Center users will now be able to manage reputation moving forward!
Read the support article to learn more by clicking here!
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