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Can I Access DNS Settings



  • Basil
    Community Champion

    Hey Shane, 

    All you need to do is email the DKIM record Google gave them to, and our team can add it. 

    For our other users wondering what Shane is talking about, email providers sometimes need to increase their security measures to try and stop spam. A DKIM record is something that your email provider will use, kind of like an authentication key, basically telling the other email provider "this is a real email" and if you don't have it can be rejected as spam, depending on the email provider. If you run into something like this is the future you can always sent it to our team to handle it for you :)

  • Shane
    Conversation Starter

    Thank you for the quick response.  I have submitted the information to the email you provided.


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