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I've added my bookkeeper as staff but how do they get direct access to my Thrvy account?

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1 comment

  • Kennedy Estes
    Community Champion

    Hi Terry! That’s definitely something we can help with! For this to work, the authentication needs to go to either your bookkeeper’s cell phone or the Google Authenticator app installed on her device.  Don’t worry - her number is safe with us and won’t be stored for any other purpose. To get this either reset or switched to her cell number, all you need to do is call our Support Team at 844-998-4798 for assistance. 

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