"Email Whitelisting" is used to describe the act of allowing an email to reach your inbox. This is helpful if you want to make sure a certain business' email doesn't go to your spam folder. Whitelisting is typically accomplished by adding the sender to your contact list in your email client. 

Below you'll find step-by-step instructions to whitelist a sender in common email clients and providers. 

How to Whitelist an email address or domain in:

Apple iPhone / iPad

1. Open the email.
2. Tap the sender's name in the From line.
3. On the next screen, tap Create New Contact.
4. Tap Done.

Microsoft Outlook 

1. Click on the Settings Gear icon in the top right

2. In the left-hand navigation, click on Mail and then Junk Email

3. Click on +Add safe sender. 

4. Enter the domain name or email address you wish to add to Safe senders. Make sure to include the @ character for domain names.

Android

1. Tap to open the email.
2. Tap the icon next to the email address.
3. Tap OK.

Apple Mail

1. Right-click on the sender's email address.
2. Select Add to Contacts or Add to VIPs.

Gmail

1. Click on Settings in the top right corner. Then click on See All Settings

2. Click on Filters and Blocked Addresses and then Create a New Filter

3. Enter the email address you wish to whitelist in the From field. Alternatively, if you wish to whitelist an entire domain, simply enter the domain itself, such as "@thryv.com" 

4. Click on Create Filter to confirm.

5. Check the box for Never send it to Spam, then click on Create Filter

Outlook.com (formerly Hotmail)

1. Open the email.
2. Click the Add to contacts link

Yahoo! Mail

1. In your Spam folder, click on the tri-dots next to the email, then click on Not Spam

Alternatively, if the sender has not yet sent you an email, click on the tri-dots, and then Settings. A new tab will open.

Give a name to this filter and enter criteria. In Yahoo, you are able to enter an email address, domain, or even a string of text found in the subject or body of the email itself.

Once you have set your rule, save your filter.