Install Keap Mobile to your iOS or Android device
Our mobile app lets Keap users add or access customer info, tasks, and notes on-the-go, keeping you prepared and ensuring you make a winning impression with customers. Mobile reminders and alerts prevent you from missing important to-do's.
Adding contacts directly from your mobile device
- To access this feature navigate to your contacts list
- Tap Search icon to search for a contact
- A) Search for a contact that you know is not in your Keap app but is saved in your device's contacts app. You'll see that we found a matching record in your device contacts.
B) Tap "See 1 matching contract" - Tap Add to Keap to import a contact, instantly allowing you to make calls, send messages, add notes, and add tasks.
- Congrats! Your contact has been successfully imported.
Adding contacts
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Go to Contacts by tapping the person icon
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Tap the add contact button in the lower right hand corner
You'll see three options to add contacts:
- Enter manually which will allow you to manually enter in contact details
- Import contacts which will allow you to see the contacts saved on your mobile device and then import to your application
- Scan business card will allow you to take a picture of a business card that will automatically transcribe the text allowing you to easily add a contact
Entering manually
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Tap Enter manually
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Enter in your contact's information
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Tap Done
Note: Either a first name or email must be entered to save a new contact.
Scan a business card
- Go to Contacts by tapping the person icon
- Tap the blue add contact button
Note: The first time you scan a business card the app will ask permission to access your camera. Tap "OK" to give permission.
- Position the business card in the frame
- Tap on the camera action button on the bottom to capture the image
- Once the image is captured it'll take 1-3 seconds for the transcription to workClick to view larger
Pro-Tip! Steady your hand to take the best picture. If the image is blurry or the transcription missed content, tap on the Retake photo button to try again
- Review the information and edit as desired
- If you would like to change a field type simply tap on the field type and select a different field.
Supported field types:
- First name
- Last name
- Company
- Phone (phone extensions are not supported)
- Job title
- Website
- Fax
- You can tap on "Ignore" if you don't want to save a specific field
- In some cases, a business card has content on the back of a card like a name or website. In these situations you can tap on +Add a field to add an additional field and manually enter in details.
- When you're ready to save the contact tap on Done
Note: In order to click "Done" one of the three fields must have: Email, First Name, or Last Name.
The next screen will allow you to:
- View the newly created contact
- Scan another business card allowing you to easily scan multiple business cards
- Finish by tapping on Done
Importing contacts from device
- Go to Contacts
- Click the blue + located on the bottom right
- Tap Import contacts
Note: The first time you import contacts, the app will have a Import contacts button and then ask permission to access your contacts. Tap OK to give permission.
- Scroll through the list and select the contacts to import
- Once you've made your selection, tap on Import
Pro-Tip! Contacts are instantly uploaded. Meaning you can find them through the Desktop right away. The mobile app refreshes every 10 minutes but simply pull down to help the app refresh.
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