Thryv Product Team

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  • Customize an automatic "Thank You" message

    With the system you have the ability to setup & customize two different Thank you messages; one for appointment requests, and one for contact requests. To start, navigate to Settings > Auto Client ...

  • How to Set Up a Staff Members Profile

    You've got employees, we have the space for them inside Thryv! Adding staff members has never been easier. For each staff member, they can customize: Profile - including name and photo Appoi...

  • Staff Account Overview

    Collaborate with your team, track and manage your team communication with clients in one place! Each staff member can have their own account set up with their profile, services, and calendar under ...

  • Services Settings

    Configure your Services to make it easy for your clients to do business with you. This article will cover the areas of Services Configuration: My Services Online Booking Options Availability & Cal...

  • How to Sync with Google Calendar

    Synchronize your Google calendar to your Thryv account. You will be able to see your scheduled appointments in Google calendar within the calendar on your Thryv account and schedule with clients at...

  • Other Settings

    There are multiple settings inside Thryv: My Business Settings, Service Settings & Other Settings. In this article, we are going to walk you through all of the components under "Other Settings"! To...

  • How secure is the system payment gateway?

    The system uses Braintree, Stripe or Square to collect payments from your clients. It means we rely on the most secure platforms in the world to process credit cards. Your clients see the Braintree...

  • Can I set a fee and collect payments for services and appointments?

    Yes, it’s effortless! Just visit your Services Menu setting page, Edit any service and set a fee for the relevant services.   You can choose to request a payment upfront – when the appointment is ...

  • How Can I Collect Payments Upfront For Meetings And Services I Provide?

    You can offer your clients a fee-based service and require them to complete the payment upfront when the service is scheduled. How cool is that?! Your clients can pay online using credit cards with...

  • Uploading Multiple Documents

    Thryv helps you save time by providing you with the ability to add multiple documents at one time. Thryv Documents can accept most common file types such as text documents, spreadsheets, pdfs, imag...