Thryv Product Team

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  • Creating a New Square Account

    Thryv provides a few different options for payment processing, including Braintree, Stripe and Square. You have the power to choose which payment gateway you would like to utilize to process your p...

  • Managing Square Refunds

    We want to help you understand the best way to process refunds as a Thryv & Square user. The below article will walk you through the steps to process a refund if you have processed your payment usi...

  • Using the Quick Start Guide

    When you purchase Thryv, you will be prompted to go through a one-time Quick Start Guide to set up your core pieces of your Thryv account. There are five steps to complete that will focus on your b...

  • How do I use the Setup Wizard?

    The Setup Wizard will automatically take you through a guide and will list the three areas you, the business owner, wanted to focus on at your time of purchase. This wizard will always appear at th...

  • What is a "bounce rate" limit?

    Have you had an issue sending an email campaign in Thryv? Does this message below look familiar to you? In this article, we will help you understand why you receive this message and how you can av...

  • Announcement Dashboard and Delivery Metrics

    How successful are your Announcements? With the Announcement Dashboard and Delivery Metrics, you can see how successful your announcements are. See specifically which clients view, click, and engag...

  • Add Your Staff Members

    You've got employees, we have the space for them inside Thryv! Adding staff members has never been easier. For each staff member, they can customize: Profile - including name and photo Appoi...

  • Facebook Business Page Best Practices

    Facebook can be overwhelming to pretty much everyone, but especially to you, the business owner! This article will help you to better understand what you can do to improve the look, feel and conten...

  • Manage Payments

    Never miss a payment! Manage and get an instant overview of all your business transactions in one place: Generate and send invoices, quotes, and receipts to your clients. Allow your clients to sec...

  • Connecting Social Networks

    Thryv makes it fun & easy to connect your top social media platforms to your new software! Five available social platforms can be connected: Facebook, Twitter, LinkedIn, Google Posts (via Google M...