Thryv Product Team

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  • Multi-Channel Announcements

        Sending announcements is so much easier now since you can create a single announcement and send it through Email and/or Text Message (SMS) without recreating your work. You can now easily creat...

  • Set Booking Follow-Ups with Clients

    Thryv allows you to set a follow-up reminder & message that will be sent to your clients automatically or manually, right after the service ends or at a time you configure according to your prefere...

  • How to Manage your Clients

    Manage your Clients Thryv allows you to view and manage all of your contacts, clients and leads on a centralized page in your account. To access your client's list, select Clients from the left nav...

  • Label, Organize, Group & Filter your Client Data using Tags

    Filtering, labeling, organizing and grouping your client data using Tags A growing business goes hand in hand with an expanding client base. As a result, managing, relating and leveraging the vario...

  • Add a New Client

    You can quickly view and manage your clients right from your dashboard in Thryv! High-Thryv! Whenever a new client contacts or schedules with you through the Client Portal, a Client Card is automat...

  • Assign messages and appointments to other staff members

    With the Team account, you can dispatch clients' contacts and scheduling request to between different staff members.   You can choose to assign a single engagement, or multiple, to specific staff m...

  • Dashboard Overview

    The Dashboard is your home screen for Thryv, and it highlights the customers’ sales, upcoming appointments, recent campaigns, latest reviews, and active customers. This article will cover the follo...

  • Registering Your Landline to Send Texts to Your Customers

    With Thryv, you can enable your landline to start sending and receiving SMS messages with your customers!  What magic is this?! We're about to tell you.   Simply go to Settings>Business Info>SMS No...

  • SMS Notification Error Message - Requesting a new number

    Setting up your SMS notifications is a great way to communicate directly with your customers 1 on 1 via your business landline via your Thryv software or Thryv mobile APP.   If you run into an erro...

  • Campaign Settings

    To enable SMS Text Marketing click on Settings>Campaigns>Keyword.  This allows you to start sending SMS text campaigns to your clients who have a mobile number and have opted-in to receive marketin...