Thryv Product Team

  • Total activity 823
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 2
  • Subscriptions 364

Activity overview

Latest activity by Thryv Product Team
  • Thryv Product Team commented,

    Official comment

    Hi, Kaleigh,   You can leave a note in the Notes field, which is only visible internally and can be shared with the tech. Please see the below example:   We would instruct the client to add the no...

  • Thryv Product Team commented,

    Hi, Andy! This was not a document. We had someone from our team go in and clear the tags that said "Imported On.."   Please let me know if you would like additional help! You can contact us at supp...

  • Thryv Product Team commented,

    Official comment

    Hi, Robert!   Thanks so much for this suggestion! It will most certainly be passed along to our development teams for review.   Your Thryv Product Team

  • Thryv Product Team commented,

    Official comment

    Hi, Robert, You can edit the Website Widgets by going to Online Presence>Website Widgets>Edit/View Client Portal Widget. They can also be removed from the Widget selection in the same place as well...

  • Thryv Product Team commented,

    Official comment

    Hi, Bradley,   Can you please specify where you are seeing this occur? There are multiple forms that a client would fill out, such as their web form or via the client portal. We may be able to prov...

  • Thryv Product Team commented,

    Hi, Edward! Our team tells us you have an open ticket where we provided the step-by-step to correct this. Please respond to the ticket and let us know if you still need help.   Thanks! Your Thryv P...

  • Thryv Product Team commented,

    Official comment

    Hi, Carlos!   Thanks for your feedback! We will be sure to add this to our Feature Request/Enhancements Review Form for our Developers to take a look at.   Thanks,  Your Thryv Product Team

  • Thryv Product Team commented,

    Official comment

    Hi, Larry,   Thanks for sending this over to us. We have had several recommendations for a Task Management feature in Thryv, so know that it is something we are looking at to see if it's doable. We...

  • Thryv Product Team commented,

    Official comment

    Hi, Lynn!   First, let me apologize for the incorrectly spelled tags. We understand the need for spell-checking and removals and will continue to push for these to be included in a future release. ...

  • Thryv Product Team commented,

    Official comment

    Hi, Victor, Thanks for this suggestion. Some ideas we have for you to help with this while we wait for Developers to review this request would be the following: Add a field in the client card aski...