Thryv Product Team

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Latest activity by Thryv Product Team
  • Thryv Product Team commented,

    Hi, LaRonda! We answered this question here.   Thanks! Your Thryv Product Team

  • Thryv Product Team commented,

    Official comment

    Hi, Josh! We have an enhancement planned for an upcoming release in Thryv that may help you with this so stay tuned! For now, you may want to try using the Group Events feature for multiple recipie...

  • Thryv Product Team commented,

    Official comment

    Hi, LaRonda! We have a solution coming soon to Thryv that may help you use this feature the way you are hoping to. We currently do not have a workaround, but in case you were not aware, you are abl...

  • Thryv Product Team commented,

    Jessica, one more note - assigning tasks/inbox/appointments to a staff member does not send a notification to a customer. Thanks, Your Thryv Product Team

  • Thryv Product Team commented,

    Official comment

    Hi, Megan! Currently, Thryv does not offer an internal ticketing system.  You can utilize Thryv integrations (located under your settings section on Desktop) to set up a ticketing system using Zend...

  • Thryv Product Team commented,

    Official comment

    Hi, Suzie!   We have this request on our list already but do not have an ETA for a release yet. You can follow the thread here.   Thanks, Your Thryv Product Team

  • Thryv Product Team commented,

    Official comment

    Hi, Suzie! Thanks for your suggestion! This is currently on our Thryv development roadmap, but we do not have an official release date just yet. Stay tuned for the magic to happen! If you need to a...

  • Thryv Product Team commented,

    Official comment

    Hi, Larry, This can be accomplished by customizing the client card and adding a text field called "Business Name." You can also reorganize the fields so the business name appears first. You can fol...

  • Thryv Product Team commented,

    Hi, Mihir!   Thank you for supplying this additional information. I was able to replicate the issue you are experiencing using the steps that you added. I've opened a ticket and will respond back t...

  • Thryv Product Team commented,

    Hi, Jessica, At this time, we do not have plans to add an internal task management/product management list in Thryv, but I'll continue to compile these kinds of use cases to see if it is something ...