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4 comments

  • Official comment
    Thryv Product Team

    Hi, Jessica,

    You can currently assign these tasks internally to different staff members. Simply click on "Assign" next to the Staff Member name under the appointment, and the service requested (in your example, wash service) will be assigned to the new staff member. You can also send an internal message to the staff member with whatever internal details you wish.

     

    You can find additional information in this article.

    Thanks,

    Your Thryv Product Team

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  • Jessica Hoxworth

    Hello! I was more so referring to an internal task manager, rather than assigning an appointment that sends notifications to a customer. Like for multi-day jobs, or jobs that don't have same-day completion for a service/project. Thanks for the response! 

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  • Thryv Product Team

    Hi, Jessica,

    At this time, we do not have plans to add an internal task management/product management list in Thryv, but I'll continue to compile these kinds of use cases to see if it is something we can do in the future.

     

    Thanks!

    Your Thryv Product Team

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  • Thryv Product Team

    Jessica, one more note - assigning tasks/inbox/appointments to a staff member does not send a notification to a customer.

    Thanks,

    Your Thryv Product Team

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