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Authorization Failure Code 500

Answered
AG$
Silver Idea Generator
Silver Ace Answerer
Likable
Authorization Failure
We were unable to complete a process in QBO due to an Authorization Failure. Details : AuthorizationFailure: Unknown Error during Authentication, statusCode: 500
0

Comments

2 comments

Date Votes
  • Official comment
    Product Success Team
    Thryv Moderator
    Thryv Employee
    Thryv Employee

    AG$ thank you for reporting this! This error was caused by Intuit's update on the API flow. The behavior has been identified and fixed, so you shouldn't get any 500 errors in the future. Thank you for bringing this to our attention!

  • Product Success Team
    Thryv Moderator
    Thryv Employee
    Thryv Employee

    AG$, thank you for reporting this. Our team is investigating and we will post the source of this error message here, and anything you would need to do if necessary. If we need more details we will contact you directly.

    0

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