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3 comments

  • Christina Rodriguez
    Thryv Moderator

    Hi AG$!

    It seems like you may be referring to TeamChat. You can @ your staff members in TeamChat to tag them in a message. By tagging them this way, it will notify the staff member directly :)

    I have an article here that talks about how it works a little more.

    Please let me know if you have any questions.

    1
  • AG$
    Silver Idea Generator
    Silver Ace Answerer
    Likable

    I was able to use this feature on a couple of my clients, for some reason i am unable to '#' the documents. I'm seeing documents that were posted in 2023.  I figured there was a glitch last Friday, but as of today i am unable to see the documents so i can post in the team chat.  thx

    0
  • Christina Rodriguez
    Thryv Moderator

    Hi AG$,

    I am investigating this for you. I will reach out via email to get more information as well.

    0

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