Issue with contacts not moving to Business Center
My client had integrated their Xero with Business Center but there are about 15-20 contacts missing and another handful with "Null" in the address. What could be causing this?
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Hi Denise,
For the sync to work properly, all contacts must have an email to import. If there is no email, the contact will not move over. When data is missing in Xero from the Last Name or Address fields, it automatically puts "Null" in that spot when it imports. This guide goes over setting up the sync for Xero: https://learn.thryv.com/hc/en-us/articles/18110568325645-Xero
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