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3 comments

  • Product Success Team
    Thryv Moderator
    Thryv Employee
    Thryv Employee

    Thank you for letting us know! We have corrected the link

    0
  • Product Success Team
    Thryv Moderator
    Thryv Employee
    Thryv Employee

    Thank you for your comment!

    We will work to get that information on how it looks from the Google side. As you mentioned, it is different than "DexYP" listings.

    The Activate button still appears on the Google profile by design. The intended behavior is that when clicking on it you are taken to the app itself

    If any other Thryv users are experiencing the same issue, comment here so that we can add you to the follow-up when this is addressed!

    1
  • Product Success Team
    Thryv Moderator
    Thryv Employee
    Thryv Employee

    Thanks for the feedback! I have added this to our feedback center as an additional enhancement to change that button on the Google Profile page after the app is installed. 

    It does require granting the permissions on the permission screen each time the app is re-entered, so the flow looks the same as installing it.

    We are currently investigating your instance for the issue mentioned. It isn't on the status page as there aren't any widespread issues that we know about. If other users are experiencing this, please leave a comment here letting us know!

    0

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