If you are having issues with your Stripe Account, we can direct you to the right place to get the support you need.
The best place to start would be contacting Thryv Support via the orange bubble in the bottom right corner of your Thryv Platform. We are available to assist you via chat, phone or email, 24/7.
If you prefer, you can also reach out to Stripe directly. It's important to note that Stripe does not provide a phone number to call, but they do offer a way for you to leave your phone number and they will return a call to you. You can get more information by going to support.stripe.com/contact. You'll need to be logged into your Stripe account to see the variety of ways you can get in touch with Stripe Support.
Stripe also provides a Q&A located at stripe.com/docs & you can chat with their support team directly by going to https://support.stripe.com/email.