- Ashley was finding difficulty in streamlining how she managed her customers' appointments.
- Using Thryv's Client Portal, Ashley can see when her clients booked last, what their pet's treatments were & more!
- Now, Ashley knows that all of her customers' information is conveniently stored inside of Thryv, along with their full client profile. Managing appointments is now easier than ever!
Ashley Spangler is the Manager of Waggamuffins Grooming & Doggie Daycare in Hurst, Texas. With dogs coming and going all day long, one of Ashley's most significant challenges was figuring out how she could streamline the overall management of booking appointments for her customers.
"We really like the online booking function and get a lot of compliments about it," says Ashley. "I think it helps us keep in touch with our customers."
What elevated the appointment booking feature for Waggamuffins was that her customers now can utilize Thryv's Client Portal to help generate a profile. Having this profile allows Ashley to see when their last appointment was, what their dog's preferences were, what their responses have been to conversations they've had using & more.
"If I had to describe the Client Portal in one word, it would be "convenient," Ashley tells us.
We love that Waggamuffins can use Thryv to generate a unique customer experience at their business.
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View the video testimonial for Waggamuffins and our other Thryv client success stories at https://www.thryv.com/client-stories/!