- Joe Novak is the co-owner of A Floral Dynasty and being a busy business owner left him with little time to manage his clients, post content on social media channels, and send email and text campaigns.
- Thryv helps him push out email and text campaigns and simplifies his social media content output.
- Today, Joe can reach out to his clients with just a few clicks on the mobile app or from his work computer, and spend his time running his shop.
Joe Novak is the co-owner of A Floral Dynasty, a florist business in Warren, Ohio. Joe decided to remain a small business to help stay hyper-local focused. He and his business partner, Ron, have been in business for over 25 years now, and together they have accumulated over 40 years in the florist industry. This power team was looking for a solution to be able to stay in contact regularly with their customers, post on their social media, without having to take too much time away from their regular work schedules and doing what they love to do most - creating magnificent floral arrangements for their community and their customers.
Joe explains, "I purchased Thryv because it had all the aspects I need to move forward, and I don't have time to post and do all that - Thryv now does it for me!" When he had to choose his favorite feature, Joe chose the clients section, stating that it has made sending email and text marketing campaigns so much easier. "It's just a couple of steps to collect your information and do what you want to do as far as sending emails and texts."
Ron and Joe continue to use Thryv because it has not only made it easier to send campaigns, but it's increased their profit margins, and they've also seen increased foot traffic as well. Their combined Thryv usage is helping keep their current clients as loyal customers, and with loyalty comes referrals, keeping A Floral Dynasty in business for years to come.