- Fit180 struggled with managing their large staff and clientele, as their team would make regular notes about the kinds of exercises and regimes during client sessions.
- Julie Hoang, the owner of Fit180, started using Thryv to manage her staff's calendars and ensured each trainer updated the notes section for every client they saw, enabling her to see what every client was doing.
- Now that everyone is on the same page, Julie has more time to dedicate to the things she cares about - spending time with her family and strategizing and running her fitness centers.
Julie Hoang owns and runs all four locations for Fit180, a private training studio in Dallas, Texas. Her staff of over twenty trainers helps to oversee their hundreds of clients personal fitness needs. Every client has their particular struggles and desires when it comes to their exercise program, and Julie's team assists them every day by providing them a personalized and well thought-out plan.
One of the challenges that come with having multiple locations and a large amount of staff is staying organized. Julie tells us "managing and communicating effectively with our clients and trainers about where they are at and what they are doing in the program has been hard for us." Ever since Thryv came into her life, Julie has now been able to stay organized. "One of my favorite features about Thryv is that all of the communications between the client and my staff are housed inside the software. I don't have to go to my email or any other platform to see what's going on."
Now that all of her client's sessions are stored conveniently inside of Thryv, Julie has more time to do what she loves most, spending time with her family. She also has more freedom to strategize new ways to bring in more customers and improve her current business model, which means Fit180 will be in business for many years to come.