Return to Settings>Security + Permissions to make changes to your staff members, including their name, email address, phone number, role and channel permissions. To make changes to a staff member, click on Actions>Edit

In the window that appears, make changes as necessary. Remember to click Save when finished or your changes will not save.

A success screen will display indicating your changes have been saved.

FAQ

Does editing a staff member in Thryv® Command Center also update their information in Thryv Business Center™?

Yes, all changes will reflect in Thryv Business Center except if their staff role is different in Thryv Business Center. Not all Thryv Business Center staff roles have an equivalent in Thryv Command Center, so these are managed separately.

Can a staff member edit their own information?

Yes, your staff can follow the same process to update their information.

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